General conditions 

GENERAL CONDITIONS & PAYMENT AND CANCELLATION TERMS

All orders require 2 full business days’ notice and full payment to be made to confirm the booking.

 

• Any cancellation under 24 hours from delivery is subject to a 50% cancellation fee.

• Submission of payment constitutes your agreement to our terms & conditions.

• Pricing is subject to change until receipt of your estimate.

• Deliveries are available Monday to Sunday subject to availability.

• Delivery charges are based on date, time and location of delivery.

• Plates, utensils and napkins are available upon request at additional cost. Please ask for pricing.

• Servers are NOT included in delivery pricing but can be provided at additional cost on request.

• Delivery in Marbella location only.

• Please notify us of any allergies or food sensitivities on ordering & we’ll clearly label your dishes as required.

• Payments can be made via bank transfer, cheque or credit card.

• A 10% down payment is required in order to reserve the date.

• This amount will not be refunded in case of cancellation. A further 50% must be paid 3 weeks before the event date. • The final remaining amount must be received 5 days before the event date.

• Any extra costs made during the event and not included in this signed quote.

• All prices that appear in this information kit not include VAT.

• Written confirmation will be required in order to validate the Cancellation Policy. Upon Receipt of Written Confirmation.

• More than 3 weeks before the event. 100% refund (except 10% down payment).

• Less than 3 weeks, but more than 5 days before the function. 50% refund (except 10% down payment).

• Less than 5 days before the event. No refund applicable.